Privacy policy

Last updated: February 16, 2026

Glass Sea ("we", "us", or "our") operates this store and website, including all related information, content, features, and services, to provide you with a curated shopping experience (the "Services"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Please read this Privacy Policy carefully. By using any of our Services, you acknowledge that you have read and understand the practices described herein.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

Contact Details: Name, shipping address, billing address, phone number, and email address.
Financial Information: Payment card details and transaction information processed through our secure payment gateways.
Account Information: Usernames, passwords, and order history.
Device and Usage Data: IP address, browser type, and information about how you interact with our website (collected via cookies and similar technologies).
Communications: Any information you provide when contacting our support team at sale@glass-sea.store

2. How We Use Your Information

We use your personal information to provide a seamless shopping experience, specifically for:

Order Fulfillment: Processing payments, arranging shipping, and facilitating returns/exchanges.
Customer Support: Responding to inquiries and providing updates on your orders.
Security: Detecting and preventing fraudulent transactions and protecting our Services.
Compliance: Meeting legal obligations and responding to valid legal processes.

3. Disclosure of Information

We do not sell your personal information. We only share data with trusted third parties to perform essential business functions, such as:

Service Providers: Payment processors, fulfillment partners, and shipping carriers to deliver your orders.
Legal Obligations: When required by law or to protect the rights and safety of Glass Sea and our users.

4. International Data Transfers

Glass Sea is based in the United Kingdom. To provide our Services globally, your information may be transferred to and processed in countries outside of your residence. For residents of the UK and EEA, we ensure that such transfers are protected by recognized legal mechanisms, such as Standard Contractual Clauses.

5. Your Rights and Choices

Depending on your location (specifically if you are in the UK or EEA), you have the following rights:

Access & Correction: The right to request a copy of your data or correct inaccuracies.
Deletion: The right to request that we erase your personal information.
Withdrawal of Consent: The right to opt-out of marketing communications at any time.

To exercise these rights, please contact us at sale@glass-sea.store

6. Data Security

We implement technical and organizational measures to protect your data. However, please note that no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.

7. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

8. Contact Information

For the purposes of applicable data protection laws, GLASS SEA LTD is the data controller of your personal information. If you have any questions or complaints regarding our privacy practices, please contact us:

GLASS SEA LTD
Company Number: 17029959
Address: 61-63 Riverside Road, Norwich, England, NR1 1SR
Email: sale@glass-sea.store